FAQs

Product

Vanity bases are made in Vietnam in factories audited and used by other high end retailers. Carrara marble countertops come from Italy.

Solid wood construction using White or Yellow Poplar , Acacia, Pine with real wood veneers. Woods used are sourced from Can & USA, NZ & Vietnam. Veneers are Oak, Birch and Acacia wood veneers

All vanites receive several coats of protective lacquer to seal and prevent damage and wear

Carrara Marble or Quartz

Handles are cast steel with a plated or powdercoated finish.

Slow close undermount glides and hinges.

It comes packaged with the base in one box, and the sink/top in 2nd box. Sink is attached to counter top and needs to be assembled to vanity. Faucet and drain not included. Professional plumbing installation is suggested

Solid wood frames, plywood panels

5/8″ door thickenss, 1/2″ drawer box thickness

No MDF or particle board is used. Plywood is used for panels.

Yes, wood is kiln dried to within 8-12% moisture content

Yes, All drawers have dovetail construction.

Yes vanity has a 3mm plywood panel that is coated and sprayed to seal, cutout for P-Trap

We offer 24″ and 36″ WM versions in TERRA collection

Yes, we will stock extra backsplashes for damages, but also for side-splash installations, you can email [email protected] to learn more

Yes, we have an extensive stock of spare parts- doors, glides, etc. Please contact [email protected] for more information

Diluted vinegar and warm water or a mild detergent soap

Distribution

The product is stocked in 3 warehouses in the USA S. California & Atlanta, and Champlain NY

All in stock orders ship within 72 business hours of the order being placed. Shipping lead times vary by location

Test / regulations

All of our vanities have extensive full wrap foam packaging with outer carton protection to arrive to you in perfect condition. Boxes are palletized for easy and secure shipping.

All of our factories meet or exceed certification requirements

Vanities are Formaldehyde free and P2 CARB compliant

Yes – tops are sealed. Use of a mild-non abrasive cleaner. Package testing (ISTA 3A). All vanities are internally Q.C. tested using 40 point QC guidelines we have created.

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